Dianna owned and operated a Senior Helpers franchise for thirteen years. She has submitted the P&L to corporate on their schedule, made caregiver payroll every two weeks, and watched a good month disappear into overtime nobody saw coming.
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A bookkeeper who has never worked with an agency will get the ledger technically right and still leave you flying blind.
Travel time between clients is compensable in California. Overtime accrues daily, not just weekly. Split shifts trigger premiums. Live-in and 24-hour arrangements have their own rules. Multiple pay rates for one caregiver complicate the overtime base rate.
Get any of these wrong and it is a wage claim, which in home care is a common and expensive event.
Royalty accruals, national ad fund contributions, and a P&L submitted in the mandated format on their schedule. A generic chart of accounts will not map to it, so someone rebuilds the report by hand every period.
We set the chart of accounts up to produce the submission directly.
Agency-wide gross margin of 38 percent tells you almost nothing. Some clients are 50 percent and some are 12, because of caregiver pay rate, overtime exposure, drive distance, and how many hours fall on a weekend.
We report margin by client and by shift so you know which business to keep and which to reprice.
You pay caregivers weekly or biweekly. Private pay, long-term care insurance and VA benefits pay slowly. Growth makes this worse, not better, because the faster you add hours the wider the gap.
We forecast the gap so you can grow without running out of cash in month four.
Royalties, ad fund, and required expense categories where corporate expects them
not one blended agency number
Ready for you to produced on schedule, in the required format
around payroll runs and slow receivables
WellSky, AxisCare, ClearCare and others mapped into your ledger
With over 13 years of experience in home care bookkeeping, we understand the financial needs of senior service businesses.